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Re: HOW TO CONFIGURE MANAGER or APPROVER USER IN ACCESS REQUEST MANAGEMENT TO APPROVE OR REJECT REQUEST

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Hi Sahil

 

Can you please post some screen shots of your configuration for the MSMP configuration (Initiator Rule, Path/Stage and Agent). Also include a screen shot of the MSMP instance run time monitor for Agent routing to see how the path is evaluated.

 

When you built you MSMP did you save and activate it at the end? Did you also complete the workflow configuration tasks in the IMG (General Folder/Shared) for the Workflow?

 

The MSMP instance runtime will show if the MSMP has been configured to go to the correct path.

 

Regards

Colleen


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